Privacy Policy

Effective Date: 2026-01-22

Introduction

Aurelie.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered services.

Information We Collect

Personal Information

• Name and contact information
• Account credentials
• Payment information
• Communication preferences

Usage Data

• AI interaction logs
• Feature usage analytics
• Performance metrics
• Error reports

Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and tracking technologies

How We Use Your Information

We use collected information to:

• Provide and improve our AI services
• Personalize your experience
• Process payments and transactions
• Send service updates and notifications
• Analyze usage patterns and performance
• Ensure security and prevent fraud

Information Sharing

We do not sell your personal information. We may share data with:

• Service providers and partners
• Legal authorities when required by law
• Third parties with your explicit consent

Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Regular security audits
• Access controls and authentication
• Incident response procedures

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. AI training data may be retained longer for model improvement purposes.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or service notifications.

Contact Us

For privacy-related questions or concerns, contact us at:

• Email: hello@aurelie.ai
• Address: 2A Ledbury Mews N, London W11 2AF, UK

Last updated: 2026-01-22